The LANline article "The long way of socialisation" states that social software is now being used by companies for business rather than leisure usage. It reports that businesses can now communicate much more easily with customers, partners and suppliers as well as internally within the workforce.

In a section titled "Specialists for Social Networking" LANline writes about SITEFORUM:
"An interesting case represents SITEFORUM - a German vendor based in Erfurt, which targets Social CRM primarily at external communities but also has a comprehensive feature set for internal usage. The high-end, modular suite contains components for web content management, access control, personalisation, CRM and web shop, helpdesk and contract management as well as social networking for employees and customers."

Read the complete LANline article online (German language only): The long way of socialisation