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How can I add a filter in Webmail?

Filters as well as signature settings get changed in the settings of your mailbox:
Intranet & Backoffice > Webmail > Settings > Mailbox Settings > Filter

How can I edit the siganture in Webmail?

The signature as well as filter settings get changed in the settings of your mailbox:
Intranet & Backoffice > Webmail > Settings > Mailbox Settings > Signature

What's Webmail?

Webmail is a system for the management of emails. Emails can be written, sent, saved, forwared, etc. - in fact everything an email system provides. Webmail contains mailboxes, folders, address book, filters, signature, GNU privacy guard, search mode, etc.

The advantage of Webmail: it is web based. That means that no special client is necessary. Emails can be downloaded from any computer which is connected to the Internet, using a browser and a login.

What does DMS mean?

DMS is short for Document Management System, which is a system for the administration of public-accessiible files.

How can I delete a wrong task?

To delete the task please mark it as completed.

How can I create a task which neither matches to the category "Meeting" nor "ToDo"?

You can add and edit new categories for tasks in the submenu Settings in the navigation on the left.

Why are public events displayed in my private events?

Public events which you attend as well as public events which you created yourself are displayed in your private events.

Why is the calendar not visible in the My Tools section?

There can be several reasons for the calendar not being displayed in My Tools:
  • In the Page Settings of My Tools the calendar is not made visible.
  • In the Application Links (Tools & Administration > Design & Layout > Application Links/Overview) the option My Tools (Tab Groupware) for the calendar is not activated.
  • No event/appointment was entered yet. The calendar gets displayed in My Tools not before there is at least one appointment.

Where can I import Outlook contacts?

If you created a *.csv-file, which contains your contacts you can import it via Import function under Tools & Administration > Export & Import > Import e.g. with the predefined "Outlook Profile".

Which data are mandatory for a csv import?

We recommend the following fields:
  • First Name
  • Last Name
  • Email Addresse
  • User Name
  • Password

Which email programs are supported when importing to the Webmail address book?

The import into the address book can be accomplished with any *.csv-file (comma separated values). Hence you can import data from any email program which supports the export of *.csv-files. This is possible with almost any current email program (Outlook, Thunderbird, ...).

Why are some emails not moved to the correct folder despite filter settings?

Please check the priority of your filters: Filters with a higher priority get accomplished first. Hence, if one filter with a higher priority applies already, possibly filters with a lower priority don't work any more.

How can I view upcoming dates of cancelation?

Click Statistic in the navigation on the left and then on the tab Next dates of cancelation.

Why can I not select a receiver/verifier when uploading an invoice?

First you have to add an Invoice User whom you assign administration rights for certain invoice folders. There has to be at least one user, who is authorized as receiver/verifier.

How can I scan additional data in the DMS when uploading a file?

With the integration of a form you can provide additional fields (like version number, last modification date, author, etc.) in the Document Management System (DMS) when uploading a document/file, which the user hast to fill out. The data are visible when viewing the document/file.

Add a form (Marketing & CRM > Forms/Add) which contains the desired fields and assign this form in the settings (Marketing & CRM > Forms/Settings) to the DMS. You can only assign one form to the DMS.

Why are there some files in the DMS twice in a folder?

In the Document Management System several files can coexist with the same file name, not like in a usual file oder folder structure. Therewith when moving or copying these files with the same name don't get overwritten in the target folder.

How can I copy or move files to another folder in the DMS?

To copy or to move several files into another folder at the same time, please click the command Mass Action:
  1. Mark all desired files.
  2. Select the target folder below the table.
  3. Click either the button Move to folder or Copy to folder.



 

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