No, activities and click in the backend (in the administrative area) do not count.

Select the users by category from the user administration (Marketing & CRM > Users & Contacts > Overview, tab "Categories"). Check all users and use the mass operation "Add to campaign" below.

Main and sub menus can only be a number, like 123, if the URL path gets changed. Otherwise the speaking URLs return a 404 error.

Solution: In the section "Marketing & CRM > SEO360° > URLs" change the corresponding URL path. Alternatively you can use letters in the menu (onetwothree) instead of numbers.

The SEO settings provide a which shows all domains the users come from:
Marketing & CRM > SEO 360° > Referer & Keywords> Tab "Domains". You can modify the timeframe individually.

Inside a text field (in the editing or adding mode) you find the field Additional Parameters. You can control the size of this fom element when entering size="30" in the field Additional Parameters. You can modify the number to adapt the size of the field, e.g. size="50".

No, because data fields are not transferable to other element types. So, if you want to e.g. have a checkbox instead of a list, merely delete the element “Listbox” and add the element “Checkbox”.

When adding a new form (Marketing & CRM > Forms > Add) or when editing an existing form (Marketing & CRM > Forms > Edit) there is an area Form submission message. Please enter the text, which should be shown when submitting the form, in this field.

The new company has to be activated for the company directory by the Portal Masters or the Account Managers of the portal:
Marketing & CRM > Companies/Select Company > Edit > Area " Company Directory".

In the portal settings is an option for administrators/Portal Masters  to enable the company assignment, which users can activate independently:
Tools & Administration > Portal Settings > Portal Master > Settings/Company Assignment.

In the area Marketing & CRM > Companies companies, accuunts or interested parties can be added and administrated. Addresses can be administrated, opportunities) can be added and leads can be generated.

First you have to select the desired company. The navigation on the left expands as soon as you clicked the name of the company. Now click Opportunities below the company's name and afterwards the tab Add.

SEO is short for Search Engine Optimization. Search Engine Optimization is used for a better finding of your portal when using search engines.

With the integration of a form you can provide additional fields (like version number, last modification date, author, etc.) in the Document Management System (DMS) when uploading a document/file, which the user hast to fill out. The data are visible when viewing the document/file.

Add a form (Marketing & CRM > Forms/Add) which contains the desired fields and assign this form in the settings (Marketing & CRM > Forms/Settings) to the DMS. You can only assign one form to the DMS.

No, polls are evaluated by percentage. An evaluation by user does not happen.

A backlist contains email addresses from internal and external users, who are not supposed to get the campaign. Recipients, whose email address is on the blacklist, automatically don't get the campaign.

The advantage is that you don't have to select the recipients who shoudl not get the campaign individually.

A campaign, which contains content only for external recipients, can only be tested with an email address which is not in the data base (not a user in the portal) and therewith an external address.

Equally campaings, which contain content only for internal recipients, can only be tested with an email address which is part of the data base (user in the portal) and therewith an internal address.

Internal recipients are users who do have a portal login, who are known by name and who are registered.

External recipients: are people not known by name and not registered in the portal. You just have their email address to which you send the campaign.

You have two possibilites to send a new camapaign to the same recipients from the last campaing:

1. Adapt the last campaign to the new one (e.g. when it is a newsletter) and send it to the recipients.
2. Use the functionalitySyncronize Recipients, to add the recipients of the last campaign (Source campaign) to the new campaign (Target campaign).

You can fill your campaign with HTML content in different ways:

1. Template based HTML content: Use Campaign Main Templates and Campaign Content Templates to separate the design of your campaign from the actual content (Texts, Images, Links, etc.). You can use the templates for any campaign.
2. HTML based HTML content: Program the campaign yourself completey in HTML. A creative and textual separation is not possible then.

The Bounce Box recognizes if the recipients of a campaign are still reachable or if they are not reachable anymore. Emails of a campaign, which cannot be delivered or also automated answers, e.g. Out of Office, are carried in the Bounce Box.