SITEFORUM - Social Networking for Business


 
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How can I integrate a Paypal account as payment method in my online shop?

PayPal gets integrated as a payment provider in the settings of your online shop: Sales & Support > Shop Settings > Payment Methods/Payment Provider.

A PayPal account has to exist already. For questions concerning the PayPal account please contact www.paypal.com directly.

How can I edit "Stock" and "Price" in a product?

These data are saved in the product template.

You create, edit, translate or delete the product templates under Tools & Administration > Design & Layout > Product Templates:
        <ul>
            <li>SKU: $partnumber</li>
            <li>Stock: $stock</li>
            <li>Price: $price</li>
        </ul>
        
Choose the template on which the product is based and edit it. ATTENTION: Depending on what you want to do, only edit the text (Price:) and not the placeholder ($price).

Which image formats can I upload into my portal?

You can upload images with the extensions .gif, .jpg and .png.

How can I limit the shipping methods for a product group?

You create a new shipping method like "prepayment," which you then assign to the product group as the only method:
  • Create new shipping method under Sales & Support > Shop preferences > Create new shipping method.
  • Afterwards create a catalog for the product group, which you assign the shipping method "prepayment" and nothing else.
If somebody buys a product from this catalog there is only the shipping method "prepayment" available.

Wieso finde ich unter "Aufträge & Angebote" keinen Link zum Erstellen eines Angebobts?

An offer refers to a certain choice of products. To add an offer you have to put all concerned products into the shopping cart. As a Shop Manager you find inside the shopping cart a button Create Proposal.

If an offer exists already you can copy and edit it without using the shopping cart.

How can I view the orders with the highest amount of the last 30 days?

Go to Sales & Support > Orders & Proposals > Orders. Select from the selection box Search Pattern  "last 30 days" and click in the upcoming table the column Total Amount. At first all displayed orders are sorted by ascending order of the total amount. By clicking Total Amount a second time the order is then descending.

Why does my product image, which I uploaded and assigned, not get displayed?

If the image assigned to your product gets displayed in the shop is dependent on the chosen Product-Introtemplate (for a product overview) respectively Product-Template (for the view on product details). Check in the assigened templates if the placeholder $image is used.

Is it possible to upload several product images at once?

Yes. Put all product images you want to upload in one *.zip-file and upload it. Unpack the *.zip-file on the server after the upload to use the images then.

My product doesn't get displayed anymore?

If a product doesn't get displayed anymore without any changings, this means that either your user role changed and you now don't have the permission anymore to see the product or the product was moved to the archive catalog  because the expiry date was achieved.

How can I put Products into a Menu?

If you only want to describe Products you can do this in Stories. But if you also want to sell them, you need to use the Product Manager.

Generally:
  • you can only put Stories (with the Story Manager) in Menus (with the Menu Manager)
  • and you can only put Products (with the Product Manager) in Catalogues (with the Product Manager)
This means you cannot mix it up and put Products into Menus.

Note: What you can do ist build the same structure with Menus and Catalogues and link from the Stories, which are placed in Menus, to the Products, which are placed in the Catalogues.


How can I display the stock in a product?

The option "Enable stock" has to be activated: Sales & Support > Shop preferences > General. If this option is enabled you get the field "How many in stock?" while creating a product in which you can enter the stock.

This number then is shown under "Stock" and counted. ATTENTION: Only when the order is finished the number counts down. It is not counted when ordered.


 

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