An Internet portal for 4.4 million insured employees, as well as 1.3 million retirees of the federal and state pension fund.

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Company: Versorgungsanstalt des Bundes und der Länder, Karlsruhe, Germany
Industry: Insurance
Area: Portal, E-Government, CRM

The Versorgungsanstalt des Bundes und der Länder (VBL) is the largest supplementary pension fund for public sector employees.

4.4 million insured employees, 1.3 million pensioners as well as 5400 employers can get informed, communicate and use numerous personalized online services in the Internet portal based on the SITEFORUM platform via VBL: From the registration of new insurers, through an online insurance application with digital signature, to a highly plausible online pension application, excellent e-government processes were implemented here.

We have been managing VBL's online business processes since 2004.

“With the webservices by SITEFORUM we have the best infrastructure at our disposal to provide an optimal information-, communication- and service platform for our customers on the internet and employees on the intranet respectively. The software-as-a-service model enables us to keep developing our customer portal “My VBL” in a state-of-the-art fashion and to continue implementing more modern e-government services. ”

Martin Appel
Head of Online Communication, Internet, E-Government, CRM
Versorgungsanstalt des Bundes und der Länder

Visit https://www.vbl.de

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