Insight into solutions for different industries.
Over 320 projects in 28 years: learn how chambers, financial companies, staffing agencies and transport companies have digitized their processes with us.
Showcases
Selected case studies.
From member management and self-service portals to process automation – a cross-section of the solutions we have built.
LAK Baden-Württemberg
Challenge: 13,500 pharmacists had to submit applications, proof of continuing education and notifications by mail and fax.
Solution: Member portal with digital applications, continuing education account and self-service area. Member portal →
Result: 100% digital submissions, 7 months from kick-off to go-live
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VAK Schleswig-Holstein
Challenge: More than 30 different types of notifications were processed by mail, fax and email – time-consuming and error-prone.
Solution: Member portal with digital applications for the employees of more than 1,200 members. Member portal →
Result: 80% less manual processing time, 30+ application types digitized
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VBL – Versorgungsanstalt des Bundes und der Länder
Challenge: 4.4M insured persons and 1.3M pensioners needed digital access to their occupational pensions.
Solution: Self-service customer portal for public-sector insured persons and pensioners. Customer portal →
Result: 4.4M users manage their pensions fully digitally
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nordwest Factoring & Service GmbH
Challenge: Every year, 200,000 invoices had to be recorded and processed manually.
Solution: Customer portal with AI-powered invoice capture and automated document processing. Customer portal →
Result: Transaction volume doubled with only 1.5 additional FTEs
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THOR – Digital time tracking
Challenge: 1,000 tradespeople in the field recorded their working hours on paper timesheets that were sent to accounting by mail.
Solution: Employee portal with mobile digital time tracking and direct ERP integration. Employee portal →
Result: Transfer time reduced from days to seconds
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THOR – Qualification management
Challenge: Qualifications and certificates of 1,000 tradespeople across 7 trades were not recorded centrally – deployment planning was time-consuming.
Solution: Employee portal with digital qualification management and employee matching. Employee portal →
Result: Complete qualification profile created in under 30 minutes
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Odgers
Challenge: More than 2,000 partners and employees work at various locations around the world and needed high-quality, personalized internal communication.
Solution: Employee portal for high-quality, personalized internal communication and information. Intranet →
Result: Personalized internal communication for 2,000+ partners and employees worldwide
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eurobahn – Passenger information
Challenge: Passenger information during service disruptions had to be distributed manually across different channels.
Solution: Incident documentation with real-time distribution via website and control center. Incident documentation →
Result: Real-time information distribution to passengers and control centers
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ODEG – Mobile passenger information
Challenge: Passengers on the eastern German rail network had no mobile access to up-to-date operational information.
Solution: Mobile app for real-time passenger information, connected to the situation reporting system. Incident documentation →
Result: Mobile real-time updates for passengers across the entire network
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Abellio
Challenge: Operational incidents in rail operations had to be reliably documented and distributed to the right recipients.
Solution: Incident documentation with intelligent distribution of operational incidents to control centers and passenger channels. Incident documentation →
Result: Over 50,000 operational incidents per year documented and intelligently distributed
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National Express
Challenge: Passengers and internal departments needed up-to-date, reliable operational information across all channels.
Solution: Incident documentation with real-time distribution of operational and passenger information. Incident documentation →
Result: Operational information distributed in real time to passengers and control centers
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RUN Thüringer Unternehmenslauf
Challenge: Registration, management and results for more than 10,000 participants in Erfurt's largest corporate team run were handled across different systems.
Solution: Customer portal for participant management, from registration to evaluation. Customer portal →
Result: Participants registered and supported fully digitally
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Kompetenznetz Mittelstand
Challenge: More than 30,000 experts and mid-sized companies had no central platform for networking and knowledge sharing.
Solution: Community platform with company directory, expert profiles and group work. Community →
Result: 30,000+ experts and companies in the network
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Romoe - Network for Restoration, Art and Heritage Conservation
Challenge: Connecting expertise, experts and projects from restoration, art and heritage conservation in one place and presenting them visibly.
Solution: Specialist network with expert profiles, project references, community features and a linked terminology and knowledge system. Community →
Result: More than 3,000 members from over 70 countries.
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