AI as an integral part of your solution. Chatbots, assistants, document analysis and automated processes that fit your organization.
AI at SITEFORUM
We integrate AI where it delivers real value: in direct contact with your users and in your internal processes.
The SITEFORUM platform is built so that AI features can be added at any time – without switching systems or complex migrations.
An assistant that knows your portal's content and answers user questions instantly and precisely – around the clock, with no waiting.
Invoices, receipts and forms are read, checked and prepared for further processing by AI – quickly and reliably.
Imagine your members or customers getting an instant, precise answer to every question about the portal – no waiting, no hotline. Our AI chatbot reads your portal content, documents and FAQs and provides reliable information based on them.
Based on your content – the chatbot answers only on the basis of the documents and pages you have approved, with no hallucinations from the internet.
Takes the load off your team – recurring standard questions are answered automatically, so your staff can focus on complex cases.
Always available – 24 hours a day, 7 days a week, with no waiting and no hold queue.
GDPR-compliant – all requests and answers stay within your secure infrastructure in Germany.
Manually reviewing incoming invoices takes time and is error-prone. With AI-powered invoice analysis, agents automatically read documents, extract the relevant data and pass it directly into your processing workflow.
Automatic data capture – supplier, amount, date, tax rate and line items are reliably recognized, even with different layouts.
Plausibility check – the AI detects unusual amounts, missing mandatory information or deviations from order data.
Seamless further processing – extracted data is passed directly to your accounting, your ERP or an approval workflow.
Already in use – several SITEFORUM clients use this feature in production today and have significantly reduced processing time.
When you maintain portal and website content, AI supports you directly in the CMS. It analyzes your texts as you write, identifies weaknesses and makes concrete suggestions – for better readability, stronger discoverability and consistent content.
Real-time content analysis – readability, tone and structure are evaluated directly as you edit.
Concrete suggestions – from the right headline to a missing meta description, you get actionable recommendations.
Better discoverability – the AI suggests relevant internal links and keywords.
You stay in control – every suggestion is displayed and only applied if you choose; nothing is changed automatically.
Long email threads and full inboxes cost time every day. Directly in webmail, AI summarizes incoming messages down to the essentials and drafts suitable replies at the click of a button – so you can respond faster.
Content summary – long messages and threads are condensed to their key points.
Reply drafts at the click of a button – the AI writes a suitable draft that you only need to adjust and send.
The right tone – drafts reflect the request and tone of the original message.
GDPR-compliant – processing takes place within your secure infrastructure in Germany.
Our approach
We use AI pragmatically and securely.
Together, we define which use case delivers the greatest value for your organization.
We connect the AI to your portal content, documents or systems – GDPR-compliant and within your infrastructure.
The solution is tested in a controlled pilot and refined together with you.
After go-live, we monitor quality and continuously adjust the AI as needed.