Self-services and automated processes – secure, scalable and tailored.
The foundation
The portal platform brings together all the building blocks you need for your solution: from user management and self-service processes to interfaces for external systems.
Start with the core features and expand your portal step by step – without starting over.
SITEFORUM operates, monitors and updates the platform – you focus on your core business.
Open APIs and standard connectors link the platform to your existing systems.
ISO 27001 certified, GDPR-compliant, hosted exclusively in German data centers.
Features
Explore the full range of features – organized by topic.
Secure, personalized access – with the option to use existing company logins directly.
Flexible registration workflows with email verification, manual approval or automatic activation.
Fine-grained permissions by user role, group, membership status and organizational unit.
Users maintain their master data, contact details and settings themselves – with no support effort.
Structure users in any hierarchy – from individual members to complex association structures.
Users can reset their password themselves; an optional second security step protects sensitive access.
Targeted information directly in the portal – filterable by role, group or region.
Automatic email and portal notifications for status-relevant events or new content.
Targeted mailings directly from the platform – with GDPR-compliant opt-in management.
Plan, publish and manage events, including online registration and attendee management.
Moderated comment sections and discussion forums for an active community.
Internal messaging system for direct communication between users and case handlers.
Intuitive editor for pages, articles and landing pages – no technical know-how required.
Central repository with categorization, search and access-protected areas.
Structured provision of forms, flyers and documents – with role-based access.
Central image and file management with previews and reuse across content.
All content changes are versioned – traceable and restorable at any time.
Site-wide search across all content, documents and news items in the portal.
Create any online form without programming – with validation and required fields.
Members submit applications online – with automatic confirmation of receipt and status tracking.
Users upload documents and supporting evidence directly during the application process – secure and traceable.
Rule-based routing, review and approval – without manual intervention.
Transparent real-time processing status for applicants and case handlers.
Integrated payment module for dues, fees and shop items – including invoice delivery.
Central back end for all administrative tasks – clearly organized and usable without programming skills.
Analytics on usage behavior, application volumes and activity – exportable as CSV or PDF.
Complete logging of all user actions and administrative changes for full traceability.
Seamless integration with existing CRM, ERP or member management systems via REST APIs.
Bulk processing of user data, membership records and process data via CSV or API import.
Connection to ticket systems for efficient handling of incoming requests and support cases.
All data is stored exclusively in German data centers – operated in full compliance with the GDPR.
Highly available infrastructure in ISO-certified German data centers with a 99.95% uptime SLA.
Open interfaces for integrating any third-party system – documented and versioned.
An optimal user experience on every device – WCAG 2.1 compliant and without a native app.
Regular feature enhancements and security updates – automatic, without downtime.
Why SITEFORUM
Why organizations choose SITEFORUM – instead of in-house development, CMS solutions or off-the-shelf software.
In-house development takes months to years and eats up valuable resources. With SITEFORUM, you go live in weeks – on a proven platform backed by more than 28 years of experience.
Member management, application processes and permission systems are built into SITEFORUM – no cumbersome patchwork of extensions, no security gaps from outdated plugins.
SITEFORUM adapts to your processes – not the other way around. Open interfaces make it easy to connect your existing systems.
Digital platform
Your portals run on our Managed Cloud – secure, certified and fully managed. Applied AI makes your content and processes smarter.
Infrastructure, security, monitoring, backup, compliance – everything that has to run in the background so your solution simply works.
More on CloudThe modular platform for self-services and automated processes covers most of your individual requirements out of the box.
You are hereAI built into your solution – not an add-on. Advanced processing of your data with ready-to-use models – direct and GDPR-compliant.
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